DUNE DEV CPQ & SERVICE CENTER
Our all-in One SaaS-CPQ & Service Center helps turn complex offers into sales opportunities, ANYTIME, ANYWHERE.
KEY FEATURES
Smart Service Configurator: featuring advanced OCR technology to generate customer profiles in seconds and real-time cost visualization.
Intuitive Contract Generator: quickly create personalized, error-free contracts, reducing time and resource consumption.
Incentive Compensation Management: automatic incentive calculation with flexible rules for precise alignment with sales processes.
Order Management System (OMS): complete order management with API integration for real-time tracking and advanced e-commerce capabilities.
Dedicated Service Center: real-time sales support via phone and chat, sales support ticket management, business configurations, and service activations. Available Monday to Saturday (9 AM – 8 PM).
Powered A.I. HUB: multilingual chatbot, avatar presentations, and RPA automation for fast, error-free processes.
Partner Management & CMS: fast partner onboarding, centralized content management, and automated distribution.
IMPACTS
Sales Process Efficiency: Automate complex configurations and generate accurate quotes with just a few clicks.
Zero IT Infrastructure Costs: No installation required. Ready to use, with automatic updates and guaranteed security management.
Total Scalability and Flexibility: Grow alongside your business by adding modules without complications.
Subscription-Based Model: Fixed annual cost for predictable budgeting, with options for customized updates.
Continuous Development and Support: Annual releases with new features and a specialized IT team to ensure a customer-driven software evolution.
We have two servers located in Italy, strategically positioned in two different and distant areas to ensure redundancy and reliability.
One of these servers (Rome) also functions as a disaster recovery machine, guaranteeing business continuity in case of failures.
Both servers are dedicated and equipped with GPUs to support AI-powered services, ensuring high performance and scalability.
SUCCESS CASE
